Frequently Asked Questions
How will I know my order has shipped?
You will receive a shipping confirmation e-mail and tracking number once your order is ready to ship. Once you have received this e-mail your package can be tracked via USPS.com using the tracking number provided. Please keep in mind delivery dates may change due to inclement weather conditions or holidays.
Why do items take five to ten business days for shipping?
NPTressTreats is a very small independent business, we do not have a factory overseas or a big warehouse full of stock. Our items are made to order especially for you with love and care. We do not have a warehouse full of items sitting on the shelf. Each item is made after the order is places. We take pride in creating each individual item just for the customer who ordered it.