“I am passionate about creating a product that helps women reclaim their time and make everyday a great hair day. Infusing great colors and prints into hair products, for her day and nightly hair routine, that extends the life of her hairstyle between wash days.”
-Alisha Michelle
We love our customers and satisfaction is important to us. You happy makes us happy!!
At NPTressTreats we stand by the quality of our products.
Given the nature of our products. ALL SALES ARE FINAL. There are no refunds or exchanges.
At NPTressTreats we are committed to providing you with exceptional products and services. To ensure a positive shopping experience, we have developed a comprehensive return policy that addresses various scenarios. Please review the following guidelines carefully:
1. Returns + Refunds Eligibility:
We do not accept returns for reasons other than damage as a result of our behalf.
Should you have an issue/defect with your item contact us within the first five days of receiving your items so we can address the issue.
As with any products normal wear and tear is expected. Normal wear and tear does not qualify as an issue and you will not be given a refund, replacement, or exchange for normal wear and tear. For example, we will not replace scrunchies that you have had for six months, a year, and so on.
Failure to properly follow washing and handling instructions can ruin the products purchased. In this scenario, the customer assumes all responsibility for damaged incurred during use, washing or other handling of NPTressTreats.